Terms of Use

By creating an account, accessing, or otherwise using the Quper platform and associated services ("Services"), you agree to be bound by these Terms of Use ("Terms") and our Privacy Policy.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. These Terms form a legally binding agreement between you (or your organisation) and XEqualTo Analytics Technologies Private Limited ("Quper," "we," "us," or "our").

Quper provides cloud cost intelligence and data warehouse observability capabilities, including cost monitoring, anomaly detection, resource attribution, forecasting, and related analytical features (the "Platform").

We reserve the right to modify, suspend, or discontinue any part of the Services at our discretion. Where a change materially diminishes the Services you are actively using under a paid plan, we will provide advance notice and a prorated remedy as appropriate.

To use the Platform, you must create an account with accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your credentials
• All activity that occurs under your account
• Promptly notifying us of any unauthorised access at connect@xequalto.com

Accounts may not be shared or transferred. We may suspend or terminate accounts that we reasonably believe have been compromised or are being used in violation of these Terms.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

• Use the Services to violate any applicable law, regulation, or third-party right
• Attempt to gain unauthorised access to systems, data, or accounts belonging to Quper or other users
• Introduce malicious code, conduct denial-of-service attacks, or interfere with the integrity or performance of the Services
• Reverse-engineer, decompile, or create derivative works from the Platform
• Resell, sublicense, or otherwise make the Services available to third parties without our prior written consent
• Use automated tools to scrape or extract data from the Platform at a scale not contemplated by normal use

You retain ownership of all data, configurations, and content you submit to the Services ("Customer Data"). By using the Services, you grant Quper a limited, non-exclusive licence to process Customer Data solely as necessary to provide and improve the Services for your account.

You represent that you have all necessary rights, consents, and permissions to submit Customer Data to the Services, including any cloud provider data you connect via API or integration.

The Platform, including all software, algorithms, models, interfaces, documentation, and brand assets, is and remains the exclusive property of Quper and its licensors. These Terms grant you no ownership interest in the Platform.

Feedback, suggestions, or ideas you share with us may be used by Quper to improve the Services without obligation to you.

Paid plans are billed in advance on a monthly or annual basis, as selected at checkout. All fees are non-refundable except where required by applicable law or as expressly stated in your order.

We reserve the right to adjust pricing with 30 days' advance written notice. If you do not accept a price change, you may cancel your subscription before the new pricing takes effect.

Accounts with overdue balances may be suspended after reasonable notice. You are responsible for all taxes applicable to your use of the Services.

Each party agrees to maintain the confidentiality of the other party's non-public information disclosed in connection with the Services ("Confidential Information"), using at least the same degree of care it uses to protect its own confidential information — and no less than reasonable care.

Confidential Information does not include information that is or becomes publicly available through no fault of the receiving party, was independently developed, or is required to be disclosed by law.

The Services are provided "as is" and "as available." To the fullest extent permitted by law, Quper disclaims all warranties — express, implied, or statutory — including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. Financial projections, cost forecasts, and recommendations generated by the Platform are advisory in nature and should not be relied upon as the sole basis for financial decisions.

To the maximum extent permitted by applicable law, Quper's total aggregate liability arising out of or related to these Terms will not exceed the greater of (a) the fees paid by you in the 12 months preceding the claim, or (b) USD 100.

In no event will either party be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of revenue, loss of data, or business interruption — even if advised of the possibility of such damages.

Nothing in these Terms limits liability for fraud, wilful misconduct, or death or personal injury caused by negligence.

You may terminate your account at any time from your account settings or by contacting us. Termination becomes effective at the end of your current billing period.

We may terminate or suspend your access immediately and without notice if you materially breach these Terms, if we are legally required to do so, or if continuing to provide the Services would expose Quper to legal or reputational risk.

Upon termination, your right to access the Services ceases. We will delete your Customer Data within 60 days of account closure, unless retention is required by law.

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles. Any dispute arising under these Terms shall first be subject to good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, with proceedings conducted in English in Bengaluru, India.

Nothing herein prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction.

For questions regarding these Terms, please contact:

XEqualTo Analytics
Legal Team
connect@xequalto.com